Welcoming image of Norfolk Broads boat hire office with friendly staff visible, approachable professional human-focused imagery showing customer service emphasis

Contact Us

Ready to book your 2025 Norfolk Broads adventure? Fill out the form below and we'll get back to you as soon as possible to discuss availability and answer any questions.

Send an Enquiry

Other Ways to Reach Us

Phone

Booking Line: 01603 123456

Monday to Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Email

General Enquiries:

info@norfolkbroads.co.uk

Bookings:

bookings@norfolkbroads.co.uk

Office Address

Norfolk Broads Booking Office

Wroxham Marina

Wroxham, Norfolk

NR12 8RX

Visits by appointment only

Frequently Asked Questions

How far in advance should I book?

We recommend booking 3-6 months in advance, especially for peak season (July-August). However, we often have availability for shorter notice bookings, so it's always worth checking.

Do I need a license to operate a boat?

No, you don't need a license. We provide comprehensive training and a full briefing before you set off. Our boats are designed to be easy to operate for beginners.

What happens if the weather is bad?

Our boats are equipped for all weather conditions. However, if conditions are unsafe, we can reschedule your booking. We monitor weather forecasts and will contact you if there are any concerns.

Can I bring pets?

Yes! We welcome well-behaved pets on most of our boats. Please mention this when booking so we can ensure you have a pet-friendly boat.

What is your cancellation policy?

Full refunds are available for cancellations made more than 4 weeks before your booking date. Cancellations made 2-4 weeks before receive a 50% refund. Please see our full terms and conditions for details.

We're Here to Help

Whether you have questions about boat hire, routes, wildlife, or anything else about the Norfolk Broads, we're happy to help make your visit perfect.